Transaction Workbench: Unable To Query One Customer In Receivables Transactions Form (Doc ID 1500110.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.
ARXTWMAI - Transaction Form

Symptoms

When creating a credit memo in the Transactions form after populating the bill-to customer, you get an error:

Value entered is not valid for current field. Please re-enter.

When you enter a receipt for this same customer the data is entered without error.

Steps to Reproduce:
Responsibility
: Receivables Manager
Navigation
: Transactions > Transactions
Enter Customer Information

Cause

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