Getting Error APP-FND-01564: ORACLE Error 24345 In Fdlget While Entering Org EIT "Printed Payslip"

(Doc ID 1500331.1)

Last updated on MARCH 04, 2018

Applies to:

Oracle HRMS (India) - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version,UAT, India Payroll

When attempting to add Payslip template,
the following error occurs.


APP-FND-01564: ORACLE error 24345 in fdlget

Cause: fdlget failed due to ORA-24345: A Truncation or null fetch error occured.

The issue can be reproduced at will with the following steps:

1.Loging to India HRMS Manager

2.Navigate to Work Structure-->Organization-->Description

3.Find Business Group Organization Name

4.Click on Business Group-->Click on Others-->Printed Payslip


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