My Oracle Support Banner

IE8 Does Not Open Configurator standalone launch HTML page (Doc ID 1500581.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Configurator - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

Using the Minimal HTML referenced in the Implementation Guide, the Configurator opens test page in FireFox and Chrome.
However, a blank white screen is encountered in Internet Explorer 8. This occurs when lowering the security level to Medium.

Also tried the following:

1. Open Internet Explorer , go to Tools >> Internet Options
2. Click on Advanced Tab and scroll down to find the Security section.
3. Enable the checkbox labeled “Allow active content to run in files on My Computer” and “Allow Active Content from CDs to run on My Computer”.

These changes did not help, but testing from the Configurator Developer worked fine.

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.