Accounting Program Fails ORA-24381 ORA-00001: UNIQUE CONSTRAINT when using AR Source Receipt History GL Date (CRH_GL_DATE) (Doc ID 1500824.1)

Last updated on DECEMBER 06, 2016

Applies to:

Oracle Receivables - Version 12.0.6 and later
Information in this document applies to any platform.

Symptoms

Attempting to run the Create Accounting (XLAACCPB) to process category standard receipts.  It spawns XLAACCUP Accounting Program which fails with the following error in the logfile:

An internal error occurred.  Please inform your system administrator or support representative that:
An internal error has occurred in the program XLA_AE_HEADER_PKG.InsertHeaders.  ORA-24381: error(s) in array DML.ERROR : ORA-00001: UNIQUE CONSTRAINT (.) VIOLATED
ERROR : ORA-00001: UNIQUE CONSTRAINT (.) VIOLATED

Steps to Reproduce:
Responsibility:  Accounts Receivable
Navigation:  Control > Run
Run Concurrent Program XLAACCPB - Create Accounting
Process Category Standard Receipts

Changes

Processing receipts using a custom Journal Line Type (JLT) for Receipt Remitted Cash, which is linked to a custom Journal Entry Description (JED), which is referencing seeded source: Receipt History GL Date

Cause

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