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Adjustments: Performance Issue when Adjusting and Invoice in the Transaction Workbench (Doc ID 1500866.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Attempting to adjust an invoice from the Transactions Workbench and it is taking a large amount of time, depending upon the customer.

Steps to reproduce
Responsibility: 
Receivables Manager
Navigation:  Transactions > Transactions
Press F11
Enter Invoice Number in number field
Press Ctrl+F11
Go to menu option: Actions > Adjust
This should pop up instantly, but it is taking up to 15 minutes to complete

 

Tkprof shows the following as the top SQL statement:

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
References


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