Error in Create Estimate Lines - "No Eligible Estimate Lines Found For Auto Generation" (Doc ID 1501164.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Depot Repair - Version 11.5.10.2 and later
Information in this document applies to any platform.
***Checked for relevance on 31-Dec-2015***

Symptoms

On : 11.5.10.2 to 12.1.3 version, Estimate and Actual Charges

When attempting to add estimate line from diagnostic, the following error occurs.

ERROR
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"There is no eligible estimate lines found for auto generation"


STEPS
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The issue can be reproduced at will with the following steps:
1.-  Setup Service Code linked with Billing and Routing (Already setup in BOM)
2.-  Ensure that all the labor and material Items are in a Price List
3.-  Create a RO that is Standard and has no returns / shipment features
4.-  Disable the "Estimate Approval Required"
5.-  Go to the Estimate tab and press the "Add Lines From Diagnostics" Button
6.-  The following error its showed "There is no eligible estimate lines found for auto generation"

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create estimate line.

Cause

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