Getting APP-BEN- 92690 Error When two Life Events are Processed within the Same Month
Last updated on JULY 25, 2017
Applies to:Oracle Advanced Benefits - Version 12.1.3 and later
Information in this document applies to any platform.
When attempting to process a life event in the same month were a previous life event has end dated benefits at the end of the month, the following error occurs:
APP-BEN-92690: You cannot enroll a person into a plan that includes more than one activity rate with the same element and input value.
The Standard Rates LTD Non Exempt FT Hourly Class 2 and LTD Exempt Class 3 use the same element and input value and are attached to the same Compensation Object.
Steps to Reproduce:
The issue can be reproduced at will with the following steps:
1. Go to responsibility US Super HRMS Manager.
2. Navigate to People > Benefits Service Center and query the affected employee.
3. Attempt to process the Payroll Change life event were the Employee Change life event has already occurred in the same month.
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