Time Out Issue On Work Schedule Update (Doc ID 1501269.1)

Last updated on NOVEMBER 23, 2020

Applies to:

Symptoms

When attempting to add a public holiday to an existing Work Schedule which has a large number of assignments on it,
the following error occurs.

ERROR
-----------------------
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Work Structures : Work Schedules : Maintain Schedules : Setup -> Global Exception
2. Create an exception and save

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.