My Oracle Support Banner

Impossible To Relink A Parent From Configuration History View Options (Doc ID 1501303.1)

Last updated on APRIL 12, 2019

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Enterprise Asset Management > Configuration History

ACTUAL BEHAVIOR
--------------------------

Get the following error when trying to re-associate a parent from the configuration history.

ERROR
----------
You have encountered an unexpected error. Please contact the System Administrator for assistance.

Details of errors starts with :

Exception Details.
oracle.apps.fnd.framework.OAException: java.lang.NullPointerException
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)


EXPECTED BEHAVIOR
-----------------------------
Expect that this error is not shown.



STEPS
--------
The issue can be reproduced at will with the following steps:

1. Navigation : Maintenance Super User >Assets Tab.

2. Search for asset.

3. Click Configuration History from drop down menu and then click go.

4. From Configuration History View Options Page, select parents checkbox and then select the update icon.

5. The parent information page shows.

6. Try to remove the end-date to re-associate the parent. Get error above.





Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.