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Access Install Base Tab In CC (Doc ID 1501382.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Customer Care - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

On 11.5.10.2 in the Contact Center, when attempting to navigate to the Install Base Tab, the following error occurs.

Error:
FRM-40735: WHEN-TAB-PAGE-CHANGED trigger raised unhandled exception ORA-06508.


Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Open Contact Center
2. Navigate to the Install Base Tab.
3. Error appears.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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