Statements Issue: Attempting to run the Diagnostics Test For Receivables Statements and Receive Errors (Doc ID 1501466.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Receivables - Version 12.0.6 and later
Information in this document applies to any platform.

Symptoms

Attempting to run the AR Statement diagnostics test and it fails with the the following error:

ATTENTION - The Profile Option 'AR:Use Statement Site & Dunning Site' has been added in Oracle Applications 11.5.8. For a description, see the latest Receivables User Guide for Release 11i
System Options [Top]

ERROR - Receivables system options are not defined for organization 'LS_OU'
ACTION - Please refer to Users Guide and define Receivables system options

Responsibility: Application Diagnostics
Selected Application: Receivables > Statements
Entered Parameters:
Responsibility ID = 50581 (example: Receivables Super User LS)
Operating Unit ID  = 82 (example: LS_OU)
Customer Number  = 377824 (customer attempting to run diagnostics test)
Execute and error is viewed

Cause

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