Interface Trip Stop (ITS) failed, Message: Your change invalidates the Customer Item Number on the Line.

(Doc ID 1501530.1)

Last updated on OCTOBER 16, 2017

Applies to:

Oracle Order Management - Version 11.5.10.0 and later
Oracle Inventory Management - Version 11.5.10.0 and later
Oracle Shipping Execution - Version 11.5.10.0 and later
Information in this document applies to any platform.

Symptoms

Transaction Fulfillment

When attempting to run Interface Trip Stop for specific delivery the following error occurs.

ERROR
-----------------------

ENTER Save_API_Messages
l_errmsg User-Defined Exception
L_MSG_DATA=Your change invalidates the Customer Item Number on the Line.
Order Number :113200004245 Line Number :
Message :Your change invalidates the Customer Item Number on the Line.

 

STEPS
-----------------------
1. Run ITS for specific delivery
2. ITS completes with error
3. Review ITS debug log file, see above error

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms