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iSupport: Cannot Select Product From List of Values if Tag Number Contains Quote ' Character (Doc ID 1501644.1)

Last updated on JULY 14, 2020

Applies to:

Oracle iSupport - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

On 11.5.10.2:

On iSupport, when creating a new service request, and selecting a value from the Product LOV this cannot be done.

Message:
"select a product from result before clicking 'Select' button"

This happens only for some Products in the LOV (List of Values).

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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