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Second Refund Fails With ORA-06502: PL/SQL: numeric or value error: character to number conversion error in Package IBY_FNDCPT_TRXN_PUB Procedure Create_Return (Doc ID 1502001.1)

Last updated on FEBRUARY 20, 2018

Applies to:

Oracle Payments - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Second refund fails with ORA-06502: PL/SQL: numeric or value error:
character to number conversion error in Package IBY_FNDCPT_TRXN_PUB Procedure Create_Return
 
The transaction extensions were created in 11i.
The error is occurring when processing refunds to the customer through Paypal.
The record gets marked as Remitted but there is no entry in iby_trxn_summaries_all for that record.

Cause

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