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ERROR FRM-40831 WHEN CLICKED ON WORK ORDER MATERIAL BUTTON (Doc ID 1502015.1)

Last updated on APRIL 12, 2019

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On Application Release 12.1.3:

When clicking on Material Requirements button, within an work order, the following error occurs:

ERROR
-----------------------
"FRM-40831: Truncation occurred: value too long for field CONTACT_NAME"

According to customer's findings, this is happening when material requirements are for direct items which having support contact name more than 15 characters.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Work Orders form;
2. Query for an work order having material requirements direct items;
3. Click on Material Requirements button

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot properly view/update material requirements.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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