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WMS Label Requests History Form (WMSLABHS) Showing Fields Job Status and Printer Status as empty / blank (Doc ID 1502081.1)

Last updated on JANUARY 03, 2023

Applies to:

Oracle Warehouse Management - Version 12.1.2 and later
Information in this document applies to any platform.
Form: WMSLABHS.fmb - Label History


When attempting to print WMS labels, if for any reason the print request failed, then in desktop Label Requests History form (WMSLABHS), fields "Job Status" and "Printer Status" are shown as empty / blank.

Profile option "WMS: Label Print Mode" is set to "Synchronous - TCP/IP".

Why "Job Status" and "Printer Status" fields are not getting populated?

-- Business impact
Due to this issue, users are not getting informed on what is the problem with the printer or with the printing software.


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