iReceivables: Cannot Make a Future Dated Payment When It Includes A Credit Memo (Doc ID 1502104.1)

Last updated on MARCH 09, 2017

Applies to:

Oracle iReceivables - Version 12.1.2 and later
Information in this document applies to any platform.

Symptoms

Attempting to pay one or more invoices from the transaction list, which includes a credit memo.
When a future dated payment date is used on the Advanced Payment page, the payment is not created and the following error is received:

1. The payment process failed due to the errors listed below. Please contact your system administrator for further clarification.
2. Apply Date must be greater than or equal to the Receipt Date.

Responsibility:  iReceivables
Navigation:  AccountDetails Page
Add a credit memo and an invoice to the transaction list.
Go To:  Transaction List
Click on Pay button.

Go To:  Advanced Payment page
Select Payment Type = New/Previously
Saved Bank Accounts and payment date has been modified to a future date.
Recalculate and click on Apply
Error message comes up Apply Date must greater than or equal to Receipt Date.

You can use a future payment date for just invoices, or you can pay invoices and credit memos on the current day, but you cannot use a future date when there are invoices and credit memos.

Patch 14157868 was applied to upgrade to:
ARIRPMTB.pls 120.55.12010000.47
ARISCRGB.pls 120.2.12010000.5
ARISCRGS.pls 120.0.12010000.4

The patch did not help. 
The issue occurs with both the internal and the external responsibility.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms