Self Service benefits: Dependent Designation Errors: 'You have not correctly designated dependents' (Doc ID 1503337.1)

Last updated on JULY 18, 2016

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP5 and later
Information in this document applies to any platform.

Symptoms

On 12.1 HRMS RUP5 version, Oracle Advanced Benefits

When trying to designate dependent in self service, the following error occurs:

You have not correctly designated dependents for Dental Employee + Family Plan.


Steps to Reproduce:
The issue can be reproduced at will with the following steps:


1. Log into self service > Update benefits selecting family option. Navigate to designate dependents form.
2. Designate dependents, click 'Next' button receive error unable to move forward.

Note:

 


Work Around:

 

Cause

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