Employee Self-Service > Benefits, Dependent Designation Error: 'You have not correctly designated dependents'

(Doc ID 1503337.1)

Last updated on APRIL 10, 2018

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP5 and later
Information in this document applies to any platform.

Symptoms

When trying to designate dependent in self service, the following error occurs:

You have not correctly designated dependents for Dental Employee + Family Plan.

Steps to Reproduce:
The issue can be reproduced at will with the following steps:


1. Log into self service > Update benefits selecting family option. Navigate to designate dependents form.
2. Designate dependents, click 'Next' button receive error unable to move forward.

Note:


Work Around:

 

Cause

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