Transaction Workbench Issue: Commitment Balance Not Correct After Unapply of Regular Credit Memo to Invoice
(Doc ID 1503571.1)
Last updated on FEBRUARY 07, 2018
Oracle Receivables - Version 12.0.0 to 12.1.3 [Release 12.0 to 12.1]
Information in this document applies to any platform.
Invoice is applied to a Commitment (Deposit) which reduces the Commitment Balance.
Credit Memo is applied to the Invoices, which removes the application of Invoice to Commitment (Deposit).
Credit Memo is unapplied from Invoice using the Transaction Summary Form.
This makes the Credit Memo On-Account, however the Commitment Id (INITIAL_CUSTOMER_TRX_ID) is still associated to the Credit Memo, which is incorrect.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.