QA Check Error or Incorrect Billing Schedule Issues For Renewed or Copied Service Contract Created in 11i and Imported to R12

(Doc ID 1504095.1)

Last updated on OCTOBER 17, 2016

Applies to:

Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.
Checked for relevance on 17-May-2015

Symptoms

When attempting to renew or copy contracts created in 11.5.10 and imported to R12.1.3 via the seeded Service Contracts Import Process the following error occurs.

Error:

In Renewed Contract:
QA Check Error:

Check Billing Schedule
Top line 1, Service Stream Level Line should be entered
Sub line 1.1 Product Stream Level Line Should be entered

Issue on Copied Contracts:

--------------------------------
Billing Schedule does not copy accurately

Cause

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