"FRM-40212: Invalid value for field..." Errors When Entering Serial and Instance Numbers On Non-Source Tab of Transaction Details Form (Doc ID 1504536.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Install Base - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

In return/repair flow when shipping the component for repair the Serial Number and instance number LOV in non-source tab is not filtered correctly   Invalid Serial and Instance number errors displayed when valid instances entered.
For example serial number validation fails with error:

FRM-40212: Invalid value for field SERIAL_NUMBER

Also,while opening the Installation Details form from SO line, users are too often asked if they want to save changes, though they don't make any changes.

Cause

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