Place Quote on Sales Order Error: "There is an error in Order submission" (Doc ID 1504880.1)

Last updated on OCTOBER 17, 2016

Applies to:

Oracle Quoting - Version 12.1.3 and later
Oracle iStore - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

HTML or FORMS User Interface

Have a quote in Quoting user (HTML) in the approved status when click on place order, get an error message there is an error in order submission.

Issue is specific to those quotes having configurations.

Error

HTML: There is an error in Order submission
FORMS: APP-236049 There is an error in Order submission

 

Debug Log file error

ORA-01427: single-row subquery returns more than one row error in the following statement.

Steps to Reproduce

The issue can be reproduced at will with the following steps:

  1. Responsibility: Oracle HTML Quoting
  2. Navigation: Quote
  3. Query Quote
  4. Place order 

 

Cause

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