Reconciled, Accounted Cashflow Problems (1) Shows In GL Reconcilliation Report as Unreconciled, and (2) Accounting Pages May Show The Accounting Status As Unaccounted (Doc ID 1505085.1)

Last updated on AUGUST 27, 2019

Applies to:

Symptoms

The following symptoms were noted for a specific Cashflow transaction:

Actual behaviour
1 - General Ledger Reconciliation Report: the Cashflow is at status Reconciled but is listed under Unreconciled Cashflows section
2 - When the Cashflow is queried up in Cash Management, it is showing Accounting Status 'Unaccounted', yet the accounting details shows the event at status 'Final Accounted' and that the journal has been posted to GL.

Expectation
1 - That the Cashflow should not appear on the General Ledger Reconciliation Report if it is Reconciled.
2 - That the Accounting Status on the Cashflow transaction General info page should be showing as Accounted.

Cause

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