iReceivables: Receipt Created But Stays Unapplied When Paid For Customer Non-Primary Bill To Site (Doc ID 1505266.1)

Last updated on FEBRUARY 23, 2015

Applies to:

Oracle iReceivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Payments made for a Bill To site that is not the primary Bill To results in the payment remaining unapplied on the invoice instead of applied.

Steps to Reproduce:
Responsibility:  iReceivables
Navigation: Customers
Search for a customer and click Go. 
Go To All Locations and try to select an invoice which is created at a non-primary bill to site from account details page and click on Pay
Click Apply button in Payment Page
It shows as payment has been made successfully. 

In the Payment Details page, it shows as payment has not been applied.  
The amount is being shown under unapplied column.

Cause

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