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Strategies Are Not Correctly Assigned To The Customer, Accounts, or Bill To (Doc ID 1505640.1)

Last updated on APRIL 04, 2025

Applies to:

Oracle Advanced Collections - Version 12.0.4 and later
Information in this document applies to any platform.

Symptoms

Attempting to add custom filters/segments to the Strategies in order to have the strategy assigned, based upon a criteria other than the score.

The Strategies don't appear to be assigned correctly and in accordance with the logic in the segment/filter. 

Cause

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In this Document
Symptoms
Cause
Solution


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