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Service Request Form: Error FRM-40831: Truncation Occurred Error For Fields Job Title and Account Name (Doc ID 1505702.1)

Last updated on MAY 19, 2020

Applies to:

Oracle Teleservice - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On release 2.1.3.:

FRM-40831 Truncation occurred errors for Job Title and Account Name fields on the Service Request form.

 

Steps:

Click Contacts/Addresses tab.
Error occurs: FRM-40831:Truncation occurred: value too long for field JOB TITLE.

Edit Contact:
The following error is coming on bottom left of this form.
FRM-40831:Truncation occurred: value too long for field CUST_ACCOUNT_NAME.


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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