Service Request Form: Error FRM-40831: Truncation Occurred Error For Fields Job Title and Account Name
(Doc ID 1505702.1)
Last updated on FEBRUARY 06, 2022
Applies to:
Oracle Teleservice - Version 12.1.3 to 12.1.3 [Release 12.1]Information in this document applies to any platform.
Symptoms
On release 2.1.3.:
FRM-40831 Truncation occurred errors for Job Title and Account Name fields on the Service Request form.
Steps:
Click Contacts/Addresses tab.
Error occurs: FRM-40831：Truncation occurred： value too long for field JOB TITLE.
Edit Contact:
The following error is coming on bottom left of this form.
FRM-40831：Truncation occurred： value too long for field CUST_ACCOUNT_NAME.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |