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Error 'ORA-01400' When Attempting to Make Changes to Enrollments in the Non-flex Form (Doc ID 1505886.1)

Last updated on JULY 25, 2017

Applies to:

Oracle Advanced Benefits - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

When trying to make changes to enrollments in the Non-flex Program form, the following error occurs:

ERROR
-----------------------
ORA-01400: cannot insert NULL into
('BEN'.'BEN_LE_CLSN_N_RSTR'.'PER_IN_LER_ID')
ORA-06512: AT 'APPS.BEN_ELECTION_INFORMATION',line8033
ORA-06512: AT 'APPS.BEN_ELECTION_INFORMATION',line 4309

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to responsibility US Super HRMS Manager.

2. Navigate to Processes and Reports > Submit Processes and Reports > Single Request.

3. Submit the Maintain Participant Eligibility and Recalculate Participant Values processes to de-enroll employees from FSA Medical for the end of the year (future date).

4. Go to Non Flex program to make changes as of today's date.

Error occurs.

Cause

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In this Document
Symptoms
Cause
Solution
References


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