Error 'ORA-01400' When Attempting to Make Changes to Enrollments in the Non-flex Form
(Doc ID 1505886.1)
Last updated on FEBRUARY 14, 2019
Applies to:Oracle Advanced Benefits - Version 18.104.22.168 and later
Information in this document applies to any platform.
When trying to make changes to enrollments in the Non-flex Program form, the following error occurs:
ORA-06512: AT 'APPS.BEN_ELECTION_INFORMATION',line8033
ORA-06512: AT 'APPS.BEN_ELECTION_INFORMATION',line 4309
The issue can be reproduced at will with the following steps:
1. Go to responsibility US Super HRMS Manager.
2. Navigate to Processes and Reports > Submit Processes and Reports > Single Request.
3. Submit the Maintain Participant Eligibility and Recalculate Participant Values processes to de-enroll employees from FSA Medical for the end of the year (future date).
4. Go to Non Flex program to make changes as of today's date.
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