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Service Request Form Inventory List of Values On Charges Tab Not Listing the Correct Inventory Organizations (Doc ID 1506093.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Teleservice - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Charges UI, APIs, and schema

Actual Behavior

After applying <patch 14277679>, the Inventory Organization and Sub inventory list of values on the Charges tab - Order details tab are not working anymore,
the LOV's are empty or not showing all Inventory organizations.

Steps to Reproduce
Create charge line
Use Inventory Organization and Subinventory LOV (List of Values).



Changes

 <Patch 14277679> was applied.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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