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Adjust Schedule Shipdate setup in Defaulting Rule cause error (Doc ID 1506349.1)

Last updated on JANUARY 29, 2022

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Manufacturing

In defaulting rule set schedule shipdate get value from PROMISE DATE in the same line
Error occurred in sales order form


The issue can be reproduced at will with the following steps:
1. Login E-business suite and select Order management
2. Go to Order management > setup > rules > Defaulting
3. Application: order management and Entry: order line
4. Defaulting sequence 8: schedule ship date
  Defaulting sequence 9: promise date
  Schedule ship date is set to
  10: same record promise date
5. Go to Orders, Returns > Order organizer
  Query an order, change the promise date
6. error occurred

The issue has the following business impact:
Due to this issue, users cannot use defaulting rule as he configured.


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