Adjust Schedule Shipdate setup in Defaulting Rule cause error
(Doc ID 1506349.1)
Last updated on JANUARY 29, 2022
Applies to:
Oracle Order Management - Version 12.1.3 and laterInformation in this document applies to any platform.
Symptoms
On : 12.1.3 version, Manufacturing
In defaulting rule set schedule shipdate get value from PROMISE DATE in the same line
Error occurred in sales order form
ERROR
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OE_DEF_MAX_ITERATIONS
STEPS
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The issue can be reproduced at will with the following steps:
1. Login E-business suite and select Order management
2. Go to Order management > setup > rules > Defaulting
3. Application: order management and Entry: order line
4. Defaulting sequence 8: schedule ship date
Defaulting sequence 9: promise date
Schedule ship date is set to
10: same record promise date
5. Go to Orders, Returns > Order organizer
Query an order, change the promise date
6. error occurred
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot use defaulting rule as he configured.
Cause
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In this Document
Symptoms |
Cause |
Solution |