Adjust Schedule Shipdate setup in Defaulting Rule cause error

(Doc ID 1506349.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.
*** Checked for relevance on 02-Oct-2015 ***

Symptoms

On : 12.1.3 version, Manufacturing

In defaulting rule set schedule shipdate get value from PROMISE DATE in the same line
Error occurred in sales order form

ERROR
-----------------------
OE_DEF_MAX_ITERATIONS


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login E-business suite and select Order management
2. Go to Order management > setup > rules > Defaulting
3. Application: order management and Entry: order line
4. Defaulting sequence 8: schedule ship date
  Defaulting sequence 9: promise date
  Schedule ship date is set to
  10: same record promise date
5. Go to Orders, Returns > Order organizer
  Query an order, change the promise date
6. error occurred

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use defaulting rule as he configured.

Cause

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