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Error While Assigning A Resource/assignee To A Task (Doc ID 1506660.1)

Last updated on FEBRUARY 06, 2022

Applies to:

Oracle Field Service - Version 11.5.10 and later
Oracle Teleservice - Version 11.5.10 and later
Information in this document applies to any platform.
CSXSRISR - Service Request


When trying to assign a task in the Service Request form, an error pops up: "getting an error: Task status is either disabled or invalid.Please enter a valid task status". Yet the status is set to e.g. 'Assigned', which appears to be a valid status. Why is this error coming up then?


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