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Error: 'APP-BEN-92429 - The application cannot find the covered dependent' When Trying to Designate Dependents in a Cobra Program (Doc ID 1506828.1)

Last updated on DECEMBER 21, 2017

Applies to:

Oracle Advanced Benefits - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When trying to designate dependents in a COBRA program, the following error occurs:

SS Ben Error:

 "Row 1 Error - The application cannot find the covered dependent. Verify that your setup includes a maximum enrollment period value"

Core App Error:

 "APP-BEN-92429 - The application cannot find the covered dependent. Verify that your setup includes a maximum enrollment period value"

Steps to Reproduce:
The issue can be reproduced at will with the following steps:

1. Designate dependents to COBRA program in Core App or SSBEN.

Cause

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