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Oracle.apps.ont.oi.xml_int.status Not Raised For System Splits Backordered Lines (Doc ID 1506906.1)

Last updated on FEBRUARY 16, 2019

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.
Customer is using Event notifications through the XML process, to notify of process changes. There is a problem with the System Split providing a proper event notifications during the Shipping Back Order Process. If an order line is manually split, the event notification is properly raised and received. It is only the System Split failing to raise the event.

Goal

Processing of Electronic Messages (XML, EDI transactions) and Order Import events via oracle.apps.ont.oi.xml_int.status is not raising integration events for order lines splits for backorders.  For example, if customer partially ship an order, the order is getting back ordered by splitting the original line.  The integration event is not getting raised. This is event is required for downstream integrations

Per Note: OM Standard Business Event Show_salesorder Not Getting Triggered, <Document 795281.1>, it states:  If an order is back ordered or a line is split then the event should capture that as well.

The requirement is when Line is Split for a back order detail as part of ITS, the business event oracle.apps.ont.oi.xml_int.status should get raised for the new backordered line added to the order.

oracle.apps.ont.oi.xml_int.status Not Raised for System splits backordered lines.  Processing of Electronic Messages (XML, EDI transactions) and Order Import event oracle.apps.ont.oi.xml_int.status is not raising integration events for order lines splits. For example if I partially ship an order, the order is getting back ordered by splitting the original line, but integration event is not getting raised. This is event is required for downstream integrations

How can we get the event notification raised on a system split line?
 

Solution

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In this Document
Goal
Solution
References


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