Purchase Order Communication Email Address on PO Approval Defaults Incorrectly (Doc ID 1507017.1)

Last updated on APRIL 22, 2024

Applies to:

Symptoms

Purchase order (PO) communication method is defaulting incorrectly. Supplier is set to communication method = none. When reapproving a purchase order, the communication method email address is defaulting to whatever was used when the purchase order was first approved and emailed.

Steps to reproduce:

1. PO is created for a vendor where po communication method is none.
2. When the PO is approved, email is null as expected.
3. An email address is manually entered while approving the PO.
4. A change is made to the PO so that it requires re-approval.
5. When re-approving the PO, it now defaults to the manually entered email address on step#3.

Changes

Cause

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