Over Shipment Tolerance Versus Negative Balances Allowed in the eBusiness Suite (Inventory Management, Shipping Execution)

(Doc ID 1507450.1)

Last updated on DECEMBER 20, 2017

Applies to:

Oracle Inventory Management - Version 12.1.3 and later
Oracle Shipping Execution - Version 12.1.3 and later
Information in this document applies to any platform.


A Sales order issue transaction got stuck in the Inventory transactions open interface (table MTL_TRANSACTIONS_INTERFACE) with the following error.

Ordered quantity is 200 and shipped quantity is 205.
Sales order line is closed.
The quantity of 200 is still lying in the staging subinventory.

Negative balances are allowed in Organization Parameters form.

So why is this happening?

-- Error
"An error occurred while relieving reservations."


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms