Claim Approval Error : User-Defined Exception In Package ARP_CHARGEBACK_COVER Procedure (Doc ID 1507784.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Trade Management - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

Error message in the post-approval error notification:
An error has occured during Approval of Claim "<your claim>".

Error Log: 1: User-Defined Exception in Package ARP_CHARGEBACK_COVER Procedure create_chargeback
2: An unexpected error occurred when creating Chargeback in AR through AR Chargeback Cover API.

What to be checked?
 

Solution

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