Claim Approval Error : User-Defined Exception In Package ARP_CHARGEBACK_COVER Procedure

(Doc ID 1507784.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Trade Management - Version 12.1.3 and later
Information in this document applies to any platform.


Error message in the post-approval error notification:
An error has occured during Approval of Claim "<your claim>".

Error Log: 1: User-Defined Exception in Package ARP_CHARGEBACK_COVER Procedure create_chargeback
2: An unexpected error occurred when creating Chargeback in AR through AR Chargeback Cover API.

What to be checked?


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms