Access Worklist For Own Delegated Notifications Not Displaying The Buttons (Doc ID 1507850.1)

Last updated on APRIL 04, 2025

Applies to:

Symptoms

Normally when you switch to the worklist of another user, who has granted worklist access to you, you will be able to approve/reject his approval notifications. Also you will be able to make use of the full notification list and select more notifications to go through your selected list of notifcations. Problem now is that when the approval notification was delegated from you A to the other user B, whereas B has granted access to you A to his worklist, you will not be able to do the approval in his worklist. You will neither be able to use the the button to go through the seleced notification list , because this button has disappeared as well.

This is the situation:
Person A has delegated the approval notification to person B
Person B has granted worklist access to person A
Due to absence of person B, person A will access the notification list of person B.
Person A is not able to approve the approval notifications which has been delegated from himself to person B. There are no buttons available in the approval notification.

Cause

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