Error in EAMFANDF Rebuildable Numbers form for Serial Numbers Defined in Inventory (Doc ID 1508033.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On: EAM - Enterprise Assset Management 12.1.3 version, Rebuildable Numbers

When attempting to update a Rebuild Serial Number by adding the Asset Number (Rebuildable Number), the following error occurs:

Update procedure failed with the following error message:


The issue can be reproduced at will with the following steps:
1. Enterprise Asset Management > Rebuildables > Rebuildable Numbers form
2. Query a newly defined rebuildable serial number
3. Add the rebuildable number (Asset Number field)
4. Save

Cause

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