Tax Setup Issue: Update of the Fiscal Classification Code (PRODUCT CATEGORY Setup) and Receive Error - Encounter Unexpected Error

(Doc ID 1508245.1)

Last updated on JANUARY 11, 2018

Applies to:

Oracle E-Business Tax - Version 12.1.3 and later
Oracle Receivables - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

Attempting to update the Fiscal Classification Code and receive the following error message:

You have encountered an unexpected error. Please contact the System Administrator for assistance.

Steps to Reproduce:
Responsibility: Tax Manager
Navigation: Home > Products > Product Classifications
Select Product Classification Source: Oracle E-Business Tax
Click Go
Click Update icon for PRODUCT CATEGORY
For Fiscal Classification Code: UK AP ZERO RATE click on Create Sub – level (+ Sign)

Fiscal Classification Code: enter INSURANCE.VEHICLE
Name: enter INSURANCE.VEHICLE
Click on Apply button
Error message appears

Cause

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