Last updated on FEBRUARY 05, 2015
Applies to:Oracle Advanced Collections - Version 12.1.2 and later
Information in this document applies to any platform.
Unable to drill down from the Collections workbench IEXRCALL to the AR Transactions workbench ARXTWMAI for Debit Memos. It displays a blank screen.
This behavior only exists for debit memos, but works successfully with invoices.
If the debit memos are queried in the ARXTWMAI workbench, it displays correctly.
The trace the drill down shows one of the selects traced is not fetching any data:
The where-clause is excluding classes DEP, GUAR or DM, this would explain the behavior.
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