Unable To Change Attributes At Details Tab Of Repair Order For Non Installed Base Trackable Item
(Doc ID 1508547.1)
Last updated on JULY 14, 2020
Applies to:Oracle Depot Repair - Version 12.1.3 and later
Information in this document applies to any platform.
On : 12.1.3 version, Repair Order Management
When attempting to change details for a non IB trackable item in a Depot Repair Service Request the following error is thrown:
Steps To Reproduce
- Identify an item which is not IB Trackable
- Create an RO for the item.
- Make a change to an attribute. For example - Warranty Status is NULL. change to 'IN Warranty'. Save
- Error message thrown
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In this Document