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Why Does Disputing Entire Remaining Amount Give Full Amount of Invoice? (Doc ID 1508578.1)

Last updated on MAY 27, 2020

Applies to:

Oracle iReceivables - Version 12.1.2 and later
Information in this document applies to any platform.

Goal

When creating a dispute in iReceivables and selecting the Entire Remaining Amount option, the dispute is created using the Original Amount of the invoice and not the Remaining Amount as would be expected.  Why is this?

Solution

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In this Document
Goal
Solution
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