Why Does Disputing Entire Remaining Amount Give Full Amount of Invoice? (Doc ID 1508578.1)

Last updated on MAY 27, 2020

Applies to:

Oracle iReceivables - Version 12.1.2 and later
Information in this document applies to any platform.

Goal

When creating a dispute in iReceivables and selecting the Entire Remaining Amount option, the dispute is created using the Original Amount of the invoice and not the Remaining Amount as would be expected. Why is this?

Solution

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In this Document

Goal

Solution

References

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Why Does Disputing Entire Remaining Amount Give Full Amount of Invoice? (Doc ID 1508578.1)

Applies to:

Goal

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!