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When TAX Exempt Checkbox Checked, UI throws Error "Tax Reason Code" Field Is Mandatory Though It Has Value (Doc ID 1508600.1)

Last updated on MARCH 31, 2020

Applies to:

Oracle iStore - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On UAT1 : 12.1.3 version, Checkout and Order Placement

ACTUAL BEHAVIOR
---------------
On Billing page, when user checks "Tax Exempt", selects a "Reason Code" and leaves "Tax Certificate" blank, iStore shows error "You have specified that your order is tax exempt. Please specify the tax exemption reason."

EXPECTED BEHAVIOR
-----------------------
iStore should show "You have specified that your order is tax exempt. Please specify the tax Certificate Number".

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. On Checkout: Billing Page, Check "Tax Exempt", select a "Reason Code" and leave "Tax Certificate" blank
2. Continue checkout > Error


Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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