New Items Getting Created With Chr(0) In Segments 2-20 Of Mtl_system_items_b [VIDEO]

(Doc ID 1508645.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Product Hub - Version 12.1.2 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
The routine "ego_item_pub.process_item" adds a NOT NULL string character backslash 0 (/0) to unused NULL segment2 through segment20 in MTL_SYSTEM_ITEMS_B.

EXPECTED BEHAVIOR
Expect unused segments to remain NULL...

STEPS

Video - Movie showing issue (01:43)
1. Create or update Items with API Call: ego_item_pub.process_item
2. Review segments.
3. Find segment2 through segment20 have chr(0) when NULL is the expected entry for these segments.

WORKAROUND
After Items are updated / created with this corruption null out the values with SQL

 
BUSINESS IMPACT
The character-0 segments prevent us from manually configuring a BOM (standard Oracle functionality via CTO).

Cause

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