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Mass Update of Contract Lines From Within the Service Contracts Authoring Form (Doc ID 1508862.1)

Last updated on FEBRUARY 20, 2019

Applies to:

Oracle Service Contracts - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Updating of Service Contract lines/sublines shows poor performance, especially when the number of lines/sublines in the contract is high.

Steps to reproduce:
1. Using the Service Contracts Manager responsibility, navigate: Launch Contracts.
2. Search for an existing contract with many lines/sublines and open it.
3. Go the the Lines > Pricing/Products tab, the Pricing subtab.
4. Update the Subtotal field on all the 100+ sublines and save. This is taking consistently 10-12 minutes to complete.

Cause

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In this Document
Symptoms
Cause
Solution
References


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