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Order Import of Closed Orders Results in Error - Price List Currency (XXX) Must Match Order Currency (XXX). Please Also Verify If Pricing Date Falls (Doc ID 1508940.1)

Last updated on DECEMBER 09, 2024

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Pricing, Discounting & Charges

When attempting to import closed return orders using order import,
the following error occurs and is shown in the concurrent request log file.

Price list currency (USD) must match order currency (JPY).
Please also verify if pricing date falls in between start date active and end date active of your price list setup.


The issue can be reproduced at will with the following steps:
1. Responsibility: Order Management Super User (or equivalent)
2. Navigate to: Orders, Returns > Import Orders> Order Import Request

NOTE: Orders that are not closed import without issue.  Closed orders have this issue.

 

Cause

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In this Document
Symptoms
Cause
Solution
References


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