Order Import of Closed Orders Results in Error - Price List Currency (XXX) Must Match Order Currency (XXX). Please Also Verify If Pricing Date Falls

(Doc ID 1508940.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.
*** Checked for relevance on 7-MAR-2016 ***

Symptoms

On : 12.1.3 version, Pricing, Discounting & Charges

When attempting to import closed return orders using order import,
the following error occurs.

ERROR
-----------------------
Price list currency (USD) must match order currency (JPY).
Please also verify if pricing date falls in between start date active and end date active of your price list setup.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Order Management>Order Import Request

NOTE
---------
Orders that are not closed import without issue.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Unable to convert non-functional return orders

Cause

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