Getting Errors INV_IOI_MASTER_CHILD When Attempting to Assign Items to Child Organizations through Import Items (INCOIN) (Doc ID 1509148.1)

Last updated on APRIL 04, 2025

Applies to:

Symptoms

On release 12.1.1:

When attempting to assign items to child organizations through the Import Items process (INCOIN), the following errors are raised in the request log for all items and all child organizations.

Able to import master items into the master organization per the same logic.
The problem occurs with child organizations only and for all items.

-- Errors
INV_IOI_MASTER_CHILD_1B
INV_IOI_MASTER_CHILD_1D
INV_IOI_MASTER_CHILD_1E
INV_IOI_MASTER_CHILD_1HC
INV_IOI_MASTER_CHILD_1J
INV_IOI_MASTER_CHILD_1K

-- Steps
The issue can be replicated per the following steps:
1. Populate the item open interface tables to create items in child organizations for master items earlier created.
2. Launch the Import Items with below parameters:
. All Organizations: Yes or No
. Validate Items: Yes
. Process Items: Yes
. Delete Processed Rows: Yes
. Process Set: enter the SET_PROCESS_ID
. Create or Update Items: 1 Create new items
. Gather Statistics: Yes
3. See no item date get imported
4. If debug mode was enabled see the reported errors in the request log

-- Business impact
Due to this issue users cannot load new items into the system.

Cause

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