MSCA Cluster Pick By Label Is Not Displaying Load And Drop Button (Doc ID 1509194.1)

Last updated on JULY 18, 2017

Applies to:

Oracle Inventory Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Mobile Picking

ACTUAL BEHAVIOR
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You have setup cartonization, and you are trying to use the cluster pick by label page in MSCA, to pick a collection of carton id's. However the page is not display the load and drop button.

EXPECTED BEHAVIOR
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In the setup cartonization, when you use the cluster pick by label page in MSCA, the page should display the load and drop button.

STEPS
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The issue can be reproduced at will with the following steps:

  1. You have setup cartonization, and you are trying to use the cluster pick by label page in MSCA, to pick a collection of carton id's. T
  2. The page is not display the load and drop button: you have tried many combinations of setup in the pick load page setup screen but have not been able to make the button appear.
  3. As per the WMS implementation guide, you have both the load and load and drop buttons activated, and have set the last task suppression to options to no. But still you only get the load button never the load and drop, this means users have exit the page and then perform a drop for each carton, which reduces efficiencies in the picking process.
  4. When try the same process in the pick by label page, you are correctly displayed the load and drop button, this page is using the same template.

Cause

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