Advanced Collections: After Merging Customers The Tasks Remain On Old Customer

(Doc ID 1509257.1)

Last updated on JUNE 06, 2016

Applies to:

Oracle Advanced Collections - Version 12.1.1 and later
Information in this document applies to any platform.
***Checked for relevance on 30-NOV-2012***

Symptoms

When merging customer, the tasks in IEX are not merged.

EXPECTED BEHAVIOR
-----------------------
Expect tasks to be shown on merged customer

Cause

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