Advanced Collections: After Merging Customers The Tasks Remain On Old Customer
(Doc ID 1509257.1)
Last updated on AUGUST 10, 2020
Applies to:
Oracle Advanced Collections - Version 12.1.1 and later Information in this document applies to any platform.
***Checked for relevance on 30-NOV-2012***
Symptoms
When merging customer, the tasks in IEX are not merged.
EXPECTED BEHAVIOR ----------------------- Expect tasks to be shown on merged customer
Cause
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