java.lang.Exception: EntityObject.load When Accessing A Claim That Was Created From A Split
(Doc ID 1509510.1)
Last updated on JULY 03, 2019
Applies to:Oracle Trade Management - Version 12.1.3 and later
Information in this document applies to any platform.
After Splitting the Claim, there are two issues occurred:
1- Split Claim number is not hyperlinked so custome need to search the Claim number in Quick find.
2- When user clicks on split Claim number, following error is thrown.
java.lang.Exception: EntityObject.load(): No data foundSTATEMENT: SELECT claim.last_update_login "lastUpdateLogin", NULL "brokerName", claim.history_event_description "eventDesc", claim.acctd_amount_settled "accAmountSettled", claim.claim_type_name "claimType", claim.reason_code_id "reasonCodeId", claim.currency_code "currCode", claim.account_number "custNumber", claim.acctd_amount_remaining "accAmountRem", NULL "calcAmountSettled", claim.split_from_claim_id "splitFromId", claim.account_name "custName", claim.claim_number
Steps to Reproduce:
Responsibility: Receivables User
Receipts> Receipts> Create a new Receipt>
Go to Apply> Select "Claim Investigation" in Apply To field, enter -100 in amount>
Select Trade Management as Application Reference Type>
Select " Quality" as Application Reference Reason>
DED is created
Responsibility: Oracle Trade Management User
Trade Management> Claims> Query DED
Go to Split> Enter $ amount in first line> Hit Update>
DED is splitted >
Search split DED and when clicking on the DED number, error occurs.
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