In Order Organizer, Duplicate Hold Names Display In the LOV For Hold Name Field (Doc ID 1509823.1)

Last updated on OCTOBER 06, 2015

Applies to:

Oracle Order Management - Version 12.1.3 to 12.2 [Release 12.1 to 12.2]
Information in this document applies to any platform.
Currency Check 06-OCT-2015

Symptoms

On : 12.1.3 version, Transaction Inquiry & Status

ACTUAL BEHAVIOR
 
In Order Organizer form, LOV for the field Holds Information->Hold Name is displaying duplicate records for Hold Name.

EXPECTED BEHAVIOR
Expect to see hold name listed once.

STEPS
1. Order Management User
2. Orders, Returns >Order Organizer  
3. Click on the 'Holds Information' tab
4. Enter ‘%’ in the 'Hold Name' field and click TAB
    Issue:  The LOV for 'Hold Name' results shows duplicate hold names



Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms